Gift Card

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The Topaz Gift Card is a reward and so much more.

The Topaz Gift Card is more than just a cash alternative; it’s a way to say Thank You, Happy Birthday and Congratulations! It offers you the ultimate in flexibility and shopping convenience.

Your Topaz Gift Card can be presented as full or part payment for fuel, goods or services at any participating Topaz outlet. To purchase, simply pick one up in store and request an amount to be loaded on to the card at the till. It’s that easy!

Got a question?
 
How much can I load onto my card?

The minimum Topaz Gift Card purchase value is €15 and maximum value is €500.

How soon can I use my Topaz Gift card?

Your Topaz Gift card may take up to one working day to be processed so please be aware that you cannot use it immediately.

How long is my card valid for?

All Topaz Gift cards have an expiry date, after which remaining funds will not be available. Gift cards are valid for 12 months from the date of issue.

Can I split my payment in store?

Yes. We accept the Topaz Gift Card as full or part payment for fuel, goods or services at selected Topaz outlets nationwide, so you can split your payment between a Gift Card and cash or cards.

Do all Topaz stations accept Gift Cards?

The majority of the stations in our network can accept Topaz Gift Cards. You can find a list of participating stations here.

Do I have to spend the whole amount at once?  

No, if you don’t spend the full balance of the Gift Card, the outstanding balance remains on your Gift Card.

Do I need to know the balance on my card?

It is important that you know the balance on your Topaz Gift Card before making a payment so you can inform our shop assistants of the amount you wish to use. Please advise the shop assistant of the balance on your Topaz Gift Card before payment.

Where can I find/check the balance on my Topaz Gift card?

To find out your balance, click here and enter the card number. Please note you will also need your CVV2 number. The “CVV2” number is located on underneath the magnetic (black) strip on the right hand side of the card.

Can I top up the balance on my Topaz Gift card?
No, the value on your Topaz Gift Card cannot be topped up at any time.

What can I do if my Topaz Gift card is lost/stolen?

If your Gift Card is lost or stolen, please phone us on 01 8708111 and quote any previous Gift Card transactions. Please record your Gift Card number or retain the receipt as proof of purchase. You will need these if your Gift Card is lost/stolen. A re-issue fee of €5.00 will apply.  Gift Voucher Shop cannot accept any liability for deductions from your card prior to you notifying GVS with full details.

Can the station give me cash back from the Topaz Gift Card?

No, the station cannot provide cash back from the balance on the Gift Card. If the full amount of a Topaz Gift Card is not spent the balance remains on the Gift Card.  

Will the station be able to tell me my balance on the Topaz Gift Card?

No. Unfortunately the station will not be able to view the balance on a Topaz Gift Card. It is advisable that you check how much is left on your Gift Card. View it by clicking here.

My Topaz Gift Card was declined but I still have money left on it. Why?  

The retailer may have attempted to deduct more than the balance of the Gift Card. Check your balance. If the balance is correct then contact the Gift Card Customer Service team on 01 8708111 to investigate further. Our customer service team are available from 9am to 6pm Monday to Friday and 9am to 1.30pm on Saturday.

My Topaz Gift Card was declined because I didn’t know the correct balance but now I do. Can I still use my Gift Card?  

Yes, if you have enough credit on the Gift Card the transaction will go through.

How can I find out more about Topaz Gift Card?

If you have any further queries about the Topaz Gift Card, you may write to us, at: The Gift Voucher Shop, PO Box 8942, Malahide, Co. Dublin. Alternatively, you can contact Gift Voucher Shop Customer Service  on 01 8708111.

Usage of the Topaz Gift Card constitutes acceptance of the terms and conditions. The Topaz Gift Card is issued by GVS Prepaid Limited. GVS Prepaid Limited is authorised by the Financial Conduct Authority in the United Kingdom and regulated by the Central Bank of Ireland for conduct of business rules.