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Head of Retail Operations Franchise, Damian Byrne 
damien from franchise

Damian joined Topaz in December 2015 as the Head of Retail Operations managing 84 of our company owned sites before being appointed to Head of Retail Operations for the franchise channel. Damian has over 20 years’ experience working in the retail sector for a number of organizations including Vodafone UK, Vodafone Ireland and globally as the Head of Retail for Digicel Asia-Pacific. Damian has championed the startup and rollout of new retail/franchise channels and the development of existing franchise retail operations, selling and developing retail products and services whilst driving new revenue streams via an innovative approach to merchandising, sales and distribution. He has led and empowered talented sales and service teams to outpace competitors by delivering outstanding customer experiences. Damian is responsible for developing the Circle K franchise network through the development of new sites whilst supporting and maintaining the existing network. He is the front line contact for all new and existing franchisees.  

Retail Operations Programme Manager Franchise, Gillian McGowran 
gillian franchise manager

Gillian joined Topaz in 2011 and has worked in the roles of Group Marketing Manager and Head of Marketing before her appointment to Retail Operations Programme Manager for Franchise. During her marketing career in Topaz Gillian has led the development of strategic marketing initiatives for Topaz (Circle K) including the development of the Re.Store brand, and the award winning Play or Park loyalty programme as well as the delivery of successful marketing initiatives. Gillian has led a team of marketing professionals in managing a diverse portfolio of brands, delivering consumer insights and world class marketing communications and promotions for our company owned sites and dealer network. Gillian has almost 20 years’ experience in retail holding senior manager roles in Boots Ireland, Topaz and now Circle K Ireland. Gillian is responsible for managing the successful, quality implementation of all new Franchise sites. Maintaining oversight, control and governance of all sites plans and acting as the link between the channel and head office departments .Gillian’s qualifications include a Graduateship in Marketing, MMII (Grad).

Senior Director Retail Sales & Operations Dealers, Jonathan Diver 
jonathan dealer ops manager

Jonathan Diver joined Statoil in 2001 and has worked in the roles of Site Manager and Area Manager before he was appointed to the role of Circle K (Topaz) Dealer Business Manager in early 2007. Jonathan has over 20 years’ experience working in the retail business working for Quinnsworth, Tesco, Freedom (Australia), Statoil, Topaz and now Circle K. Jonathan is responsible for managing the Circle K Dealer Retail Network of over 200 locations. During his time he has driven the development of the Dealer offer improving customer service, increasing value for customers and providing professional advice and support in dealing with the challenges of retail convenience. Jonathan is also responsible for the development of the Circle K Franchise concept for Ireland and for the development of new income business formats for our retail business as a whole. His qualifications include a BSc in Management and he recently completed a Masters in Strategic Sales Management.

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Damian Byrne:

+353 87 0960487