Topaz Energy has been awarded for excellence at the prestigious Irelands Forecourt & Convenience Retailer Awards 2007, sponsored overall by Cuisine de France.
Recognised for both Best Oil Company Initiative, sponsored by Olive Safety and Best Training Initiative, sponsored by Tipperary Crystal for Frankfield Service Station it is clear that Topaz has consistently high standards throughout its forecourt operations.
The key oil company initiatives that Topaz received credit for include the Fareplay Excellence Through People Initiative which was led by Kendra Ryan and the Health and Safety Initiative led by Killian Talon The judges commented that achieving high standards of customer service through continuous staff training is key to success in the forecourt and convenience sector. Topaz’s commitment to staff development has seen them achieve the FAS "Excellence Through People" standard for all of their Fareplay Service Stations’.
In awarding Topaz for Best Training Initiative at Frankfield Service Station, judges commented 'This forecourt has demonstrated what can be achieved through a structured, considered and consistent approach to customer service training. The investment in their training programme was clearly demonstrated in the way in which the auditors were treated in the store and has had a positive impact on staff motivation and sales'.
With over 500 individual award entries received from throughout Ireland, being credited for these awards highlights a major achievement for local retailers and Oil companies throughout Ireland. Bill Penton, Managing Publisher, Irelands Forecourt & Convenience Retailer, was delighted with the event, saying ‘The awards, now in their third year are growing from strength to strength. I would like to congratulate all our winners on their achievements and also to thank our many sponsors including our platinum sponsors Cuisine de France for their generous support’.
Speaking at the awards ceremony Frank Gleeson, Retail Director Topaz Energy said "we are delighted to receive these awards and congratulate all of our winners and those who are commended. With 345 service stations around the country our staff are constantly looking at new training and development and HSE initiatives to ensure optimum service and these awards show just how successful these have been for so many of our sites. "
This unique event helps to raise industry standards in the forecourt and convenience retailing industry throughout Ireland by recognising excellence and rewarding professionalism in the retail sector. Platinum event sponsor Mark Gavin, Commercial Director, Cuisine de France said, "As a global company, we are totally committed to the Irish market and are delighted to support Ireland's Forecourt & Convenience Retailer Awards, which enables us to recognise and support our valued customers”.
<< Return to 2007 Press Release Listing